Windows 10 is installed but won't boot. What to do if your computer stops working after an update. Video: Checkpoint Recovery
After the next update, the Windows 10 system began to reboot cyclically. Namely, after welcoming Windows 10, the following messages appear: trying to restore a previous version of Windows... Restoring a previous version of Windows... Loads, loads, then shuts down, reboots and again the same picture.
Attempts to eliminate
There is no way to enter safe mode using F8.
Booting from the Windows 10 installation disc and running System Restore
I tried using the "Restore Windows using a restore point" and "Troubleshoot problems that prevent Windows from starting" tools.
But I received a message that the system was not selected.
I decided to activate launch in safe mode via the command line.
bcdedit /set (default) safeboot minimal- for the next boot in safe mode.
Team bcdedit /deletevalue (default) safeboot - to cancel booting into safe mode.
But the system issued a message "Unable to open boot configuration data. The requested system device could not be found"
Cause
Most likely, the BCD bootloader configuration was damaged during the update.
Solution
So, to restore the boot loader (BCD) configuration, you need to boot from the original installation disk with Windows 10 (or a recovery disk or a specially prepared bootable USB flash drive) and open a command line window: by selecting System Restore -> Diagnostics -> Command Line. Above are screenshots.
Let's launch diskpart:
Let's display a list of disks in the system:
Let's select the disk on which Windows 10 is installed (if there is only one hard disk in the system, its index will be zero):
Let's display a list of partitions in the system:
Let's define an EFI partition, this can be done by the size of 100-450 MB and has a FAT32 file system. Let's remember the letter and index assigned to the EFI partition and the partition with Windows 10 installed. If the EFI partition does not have a letter, then assign an arbitrary drive letter to the hidden EFI partition:
assign letter=V:
Finishing work with diskpart:
Let's go to the directory with the bootloader ( boot) on a hidden section. Depending on the situation, the directory may be located in different folders. Need to find the folder boot. As a rule, you can go to it using this command:
cd /d v:\efi\microsoft\boot\
Using the utility bcdboot.exe let's recreate the BCD storage by copying the boot environment files from the system directory:
bcdboot C:\Windows /L ru-ru /S V: /F ALL
Please note that the Windows partition may have a different letter; this can be seen in diskpart.
Let's restart the computer.
Many Windows users have already updated to the tenth version, and problems with errors and shortcomings in this operating system have become urgent. Developers continue to release “dozens” of updates with bug fixes, but shortcomings still occur.
Problems after updating Windows 10 and their solutions
Developers periodically release “dozens” updates, in which previous errors are partially corrected, but new ones appear. Users had high hopes for the loud Anniversary Update, released in 2016, but in fact, problems with the system, including the impossibility of loading it, occur all the time.
Sound problems
When the sound disappears after updating the “tens”, you can resort to several ways to restore it. It is better to perform them in the order indicated:
- First you need to check the settings - it happens that the user accidentally turns them off or turns the volume down to a minimum. If everything is fine with this and you have not disabled anything, then make sure that other settings have not changed either - sometimes this happens after a system update. Right-click on the volume icon and go to “Playback Devices”. In the “Playback” subsection, double-click on the name of your speakers. In the new window, check the “Levels” sub-item - all sliders should not be at zero.
To check if the sound is turned on, open the “Playback Devices” tab, double-click on the speakers and check that the sliders in the “Levels” section are set correctly
- If in the first case the sliders were in place, then check the problem again for the “fool effect” - make sure that all the wires are connected correctly to the right sockets.
- If there is no confusion with the wires and sliders, move on to checking the drivers for the sound card. You need to open the “Device Manager” - just enter the name of the section in the search, located in the same place as “Start”. You will need the “Sound, gaming and video devices” section; in it, on the name of the sound card of your PC, you need to call up the submenu with the right mouse button and select “Update drivers...” there. When the update is finished, restart your computer - the sound will return.
To update sound card drivers, in the “Sound, game and video devices” section of “Device Manager”, right-click on the card name and select “Update Drivers”
Video: what you should do when there is no sound in Windows 10
The system does not start
Sometimes the OS startup is very slow or does not happen at all. The main reason for this is when many applications are downloaded at the same time or malware is attached to the process. If your computer has already been scanned for viruses, then to reduce the operating system load you need to prepare media with Windows 10 installation files and perform the following sequence of actions:
Running in safe mode is useful when you need to remove viruses, fix driver errors, remove unnecessary programs, activate an administrator account, etc.
Please note that the following keyboard shortcuts are used to enter the Boot Menu:
- Asus - F8 or Esc;
- Acer - F12, F9 or Esc;
- Lenovo - F12, F8, Fn + F11 or F10;
- Samsung - F12 and Esc;
- Dell, Fujitsu, Toshiba - F12;
- HP - F9 + Esc;
- Sony Vaio - F10, F11 or Esc;
- MSI - F11.
When loading errors are displayed on a blue background: “The system did not boot correctly” or “The computer did not start correctly” - files were damaged during the update, and only system recovery will help.
Black screen
It happens that after updating Windows 10, there is only a black screen with a mouse cursor on the monitor. Sometimes this is due to malware that replaces the interface launch window, or errors in the operation of the “explorer.exe” file. To resolve the problem, do the following:
- In the “Task Manager” in the top menu bar you need to open the “File” tab and create a task, give it the name “explorer.exe” - then the graphical shell will start.
To eliminate the black screen, you need to call the “Task Manager” and create a new task in the “File” menu
- Open the registry editor: you need to hold down the Win + R keys and type “regedit” in the line that appears.
To open the registry editor in Win 10, press Win + R and enter the command “regedit”
- In the registry you will need to go to the address HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon, in the right half of the window open the Shell item.
At the path HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon you need to find the Shell item in the window on the right of the registry editor
- Here you need to change the value to “explorer.exe” in the bottom column and confirm the action by clicking OK. The black screen should disappear. After this, be sure to run a PC scan for viruses.
By clicking on the Shell section, in the “Value” column you need to enter a new value and click OK, the black screen will disappear
If this method does not help, then it is best to turn to restoring the operating system.
Internet problems
When difficulties arise with connecting to the network after an OS update, it is usually due to PC settings, not developer errors. The problem could be:
- in the absence of drivers or their updates,
- incompatibility of components of the new OS with third-party applications,
- the connection is blocked by an antivirus or firewall,
- in resetting network adapters.
It is recommended to reconnect the connector to the computer for a wired connection or restart the Wi-Fi router for a wireless connection. If this does not help, then you will need to reinstall the drivers for Wi-Fi adapters and network cards: the latest versions are downloaded from the official websites of the manufacturers.
Video: steps to take if you have internet problems in Windows 10
You should not use programs that are designed specifically for searching and updating drivers - it is recommended to do this manually.
If the Internet connection has not been restored, you should run the troubleshooting utility. It is launched through the “Troubleshoot computer problems” item in the “Control Panel”: in the “Network and Internet” subsection, click on the “Internet connection” line. An application will open that will help you find the error.
To troubleshoot Internet problems, you need to run the Windows troubleshooter in the Control Panel.
Start menu doesn't work
After installing the Win 10 update, many users note that the Start button does not function - clicking on the icon is useless. A similar situation arises with the “Options” subsection and other graphical menus. The problem can be fixed using several methods:
- Restarting the graphical shell, which is responsible for the operation of all windows and menus. You will need to open the “Processes” tab in the “Task Manager”, call up the auxiliary menu of the “Explorer” item using the right mouse button and restart the process.
In the "Task Manager" you need to restart "Explorer" - this will help return functionality to the "Start" button
- Restarting the shell using the registry. To do this, enter the system registry and follow the path HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer. On the right side of the window we need the EnableXAMLStartMenu item - click on it and enter a zero value in the corresponding line. By analogy with point 1, go to the “Task Manager” and restart “Explorer”.
You can also restart Explorer in the registry editor: in the Explorer folder you need to change the value of the EnableXAMLStartMenu parameter to “0”
- Creating a new account if the previous one contained Cyrillic characters. You will need the “Add, change or remove other users” section; it can be found either in the “Control Panel” or through the Windows search in the “Start” menu (type “Accounts”). On the left, select the “Family and other users” subsection, on the right - “Add user” and create a new account, this time without using Russian letters.
To make Start work, you can create a new account without using Cyrillic characters
Video: if Start does not work in Windows 10
Computer freezes
Alas, the latest “dozens” updates cause the system to freeze for some users when logging into their account. This happens if the OS itself is installed on one SSD, and all applications are installed on another (SSD or HDD). The developers have acknowledged the problem and promise that it will be fixed in the next update. In the meantime, the situation can be corrected by rolling back the system to the previous version. There are other methods offered on the Microsoft official website forum, but they are usually suitable for a small number of users. Reverting to a previous version is the most reliable option in this case.
Windows goes into a cyclic reboot
At the moment, this problem is rare: user complaints began to pour in after the release of previous Windows 10 updates KB 3081424 and KB 3081436. When turned on after the OS icon appears, the computer reboots, and this happens countless times. If you install the update again, it will reboot again.
Try starting your PC in safe mode and going to Control Panel. There you need the “Installed updates” section in the “Programs and Features” item: in the list of installed updates you need to select and remove the latest one.
When Windows reboots cyclically, you need to uninstall the latest update (KB 3081424 or KB 3081436)
It happens that when you try to uninstall an OS update, it gives an error. Then the way out of the situation will be to roll back the system.
Camera does not work
The latest Dozens updates have brought massive problems with webcams: on many devices they do not even turn on in Skype. The point is the H.264 and MJPEG video codecs - Microsoft stopped supporting them in order to avoid problems with the performance of individual applications. They promised to fix the error, but in the meantime you can try to change the situation yourself. Here you will need:
Video: how to enable the camera in Windows 10
Keyboard and mouse don't work
If the keyboard does not work, you need to check whether it is functioning before loading Windows. To do this, try to enter the BIOS at the very start - how to do this is described above. If nothing responds to key presses, then the problem lies in the USB controller or the keyboard itself. In the first case, you will have to turn to specialists - it is difficult to solve this issue on your own. In the second, connect another input device.
If you were able to enter the BIOS, then the issue is a failed driver upgrade. They can be updated in Device Manager. The situation is similar with the mouse.
To update your keyboard drivers, you need to find it in Device Manager and right-click the menu
The system does not see the phone
If your computer has stopped seeing phones connected to it via cable, there may be several reasons for this:
- initially the user did not give permission to connect the phone in a special window,
- the cable is damaged
- drivers are missing or damaged,
- viruses,
- problems with the device itself.
If there are no drivers, you should download them from the phone manufacturer's website and install them.
Screen flashes
After the release of new updates, the developers almost eliminated the problem with screen flickering, but not completely - sometimes it occurs. Difficulties arise due to video adapter drivers. Microsoft developers themselves suggest launching the “Task Manager” and seeing if the display flickers. It happens that it still blinks, but the dispatcher window does not enter the flickering zone. In such a situation, and also when the blinking has stopped, the problem lies in running applications - the “culprit” will need to be identified and removed through the standard “Programs and Features” window in the “Control Panel”.
Most often, flickering is eliminated after removing Norton Antivirus and iCloud from the PC.
If after launching the “Task Manager” the entire screen continues to flicker, the problem is in the graphics card driver, which is either installed with an error or is not updated. You need to download the driver for the card from the official website and install it again.
The battery icon has disappeared from the taskbar
If the battery status icon on your laptop disappears after updating Win 10, you can easily turn it back on in one of two ways:
Video: How to get the battery icon back after updating Windows 10
The Russian language has disappeared
If the Russian language has disappeared after the update, then getting it back is quite simple:
Stretched screen
The reason for the overly stretched image after updating Win 10 is due to old video card drivers. However, changing the screen parameters does not affect the picture in any way. The problem can be solved by downloading new drivers from the video chip manufacturer’s website and installing them.
Video: how to update drivers for video cards on Windows
Explorer won't start
If, after the update, problems arise with launching Explorer (it crashes or simply does not open), the developers advise checking the system for viruses, referring to the operation of virus software.
It is also suggested to call the command line by typing the command “cmd” in the Win + R window and there, one by one, typing without the “;”:
- sfc /scannow;
- dism /online /cleanup-image /scanhealth;
- dism /online /cleanup-image /restorehealth.
These steps will start checking for errors in the system and they will be fixed.
Desktop icons are missing
The situation with icons disappearing from the desktop occurs often, and there are several simple methods to fix it:
Video: Ways to get desktop icons back on Windows 10
All files are gone
To search for files, you should first use the standard Windows search window - perhaps they were simply moved somewhere during the update. If you couldn’t find the files, then try looking in the Windows.old folder - it is located in the root directory of drive C and has been there for a month since the system update. It contains all the files from the previous version of the OS.
The easiest way to find missing files is by name through standard Windows search
Laptop is heating up
The problem with the laptop heating up after an update is especially relevant for gaming devices. Unfortunately, there is only one way out - roll back to the previous version and wait until a more advanced update comes out.
Search doesn't work
The problem with disabling smart search can be solved by changing the registry keys:
Video: what to do if search does not work in Windows 10
The video is half blurred or does not display correctly
Recent Windows updates often cause problems with videos that are distorted and half-blurred, and this is especially true for high-definition monitors, such as 4K resolution.
It often helps to log in and out of the application several times, re-login or restart the PC. The developers promise a quick update, where to fix the problem it will be enough to restart the application once. In the meantime, the best solution seems to be a rollback to the previous version of the system.
A new user has appeared
Sometimes after an update a second account appears that the user did not create. Usually it duplicates the first, custom one. The developers do not answer for what purposes it is needed, but it is not necessary to delete it. On the forums, users post ways to delete this account, but it’s safer to wait for the next update.
Applications download themselves
Updated Windows 10 sometimes downloads and installs applications that the user did not select - usually their range depends on the region. If you delete them, the installation happens again and again. To prevent this from happening, you need to find the advertising recipient identifier in the search and block applications from using it. Applications will not be installed again.
To prevent the system from downloading and installing applications, you need to disable the use of the advertising recipient identifier in the settings
Windows and the Settings section do not open
Fortunately, Microsoft developers have already released a utility to fix the problem with opening windows on the system. It is called Emerging Issue 67758 and is downloaded from the company's official website. After launching it, you just need to click “Next”, and the program itself will perform all the actions and eliminate errors.
To fix the error with the problem of opening windows, you need to download the Emerging Issue 67758 utility from the Microsoft website and run it
Missing contacts (Windows 10 Mobile)
In the case of updating Windows 10 Mobile, it happens that the user loses all contacts and SMS. For this problem:
How to recover Windows 10 after a failed update
There is a recovery method that is equally suitable for cases when the system boots and for situations where Windows cannot start:
- Before starting Windows, you need to simultaneously hold down the Shift + F8 keys and go to the “Diagnostics” item in the action selection menu that appears.
In the “Diagnostics” section, you need to go in order to the “Advanced options” and “System recovery” items
- The system will offer a restore point that was created earlier; you must select and confirm it.
In the confirmation window you need to select a system restore point
In the "Update and Security" section, in the available updates, you will see the version with the error
- And the last step: you will need to download the Show or hide updates utility from the official Microsoft website to hide unnecessary updates, run it and in the proposed list find the previously specified version with the error, check the box next to it and click OK. The problematic update will no longer download to your PC.
Use the Show or hide updates utility to hide an unnecessary Windows update so it won't download again
If pressing the Shift + F8 keys does not work during boot, then the system must be restored from a special installation disk or flash drive. Then, before starting the installation, you will need to select “Repair your computer” or “Restore system” in the lower left corner of the screen.
To restore Windows from the installation disk, you need to click “Repair your computer” or “System restore” before starting the installation.
If the system does not freeze at boot and starts, it can be restored by going to the “Control Panel” in the “Recovery” item. Here you need to click “Start System Restore” and select the point to which you want to rollback.
When the system can be started on a PC, recovery is possible through the “Control Panel”: “Recovery” - “Run system recovery”
Video: how to restore Windows 10
For almost all errors that occur after updating Windows 10, developers or users themselves have come up with solutions. If the methods presented seem too complicated or you are not ready to take risks, then you should simply restore the system to the previous version and wait for the errors to be corrected in the next update.
Hi all! In the last article we learned how. In today's article, we will learn how to enter Windows 10 safe mode if the system does not boot due to any errors.
Friends, as a result of what usually our operating system stops loading? That's right, because of damaged system files and critical drivers, but most often Windows does not boot due to programs and drivers we have installed that are not designed to work in our operating system. I'll explain in a little more detail.
How to enter Windows 10 safe mode if the operating system won't boot
Recently, one person contacted me; he successfully updated his Windows 7 to Windows 10, but after the update, the drivers for his video card and TV tuner were lost. I updated the drivers for the video card, but with the TV tuner it turned out to be more and more difficult; on the official website of the device, drivers were posted only for Windows 7, there were not even drivers for Windows 8.1. The support told me that there are no 100% working drivers for Win 10 yet, but there are beta drivers and they are suitable for some and not for others.
I downloaded and installed the drivers along with the software on the TV tuner, without even creating a restore point just in case. The driver installed and asked to reboot, after the reboot blue death (blue screen) appeared on the monitor, several reboots led to the same effect - the system boot ended with a blue screen.
What happened. The blue screen of death is Windows’ protective reaction to incorrectly working code, that is, the system was automatically protected by a blue screen from a malfunctioning TV tuner driver. To remove the incorrect driver, I decided to use safe mode.
- Note: everything would be easier if I had installed the driver before installing .
We all know that safe mode is specially designed to fix various operating system problems. In Safe Mode, Windows 10 starts with a minimal set of processes that are Microsoft-owned and can be trusted. Therefore, we can use safe mode to remove incorrectly working drivers or programs that lead to Windows boot failure or unstable operation.
All this is clear, but how to enter safe mode if Win 10 does not boot!?
In the initial system installation window, click keyboard shortcut Shift + F10.
A command line window will open, enter the command (suitable for any computer, including laptops with the UEFI interface enabled and the Secure Boot option):
bcdedit /set (globalsettings) advancedoptions true
The command will make a change to the boot store configuration file (BCD).
The operation was completed successfully.
Reboot your computer and the Special Boot Options window will open.
Press the key F4 or 4 to enter safe mode, you can also use other special modes used when troubleshooting Windows 10.
If you want to enter the operating system in the usual way, then press Enter on your keyboard.
Here we are in Windows 10 safe mode.
We remove an incorrect driver or program in the usual way.
Typically, drivers are installed into the operating system along with the software.
Open the Computer window and click Uninstall or change a program.
Find the name of the software that is not working properly and click Remove.
If you installed the driver manually without an installer, uninstall it directly in Device Manager - right-click on it and select Uninstall.
If you want to prevent the Special Boot Options window from appearing when loading, then Boot from the Windows 10 bootable USB flash drive into the recovery environment, launch the command line, enter the command:
bcdedit /deletevalue (globalsettings) advancedoptions
This command will undo previously made changes to the boot store configuration file (BCD).
For insurance, before work, you can do.
Windows 10 is an imperfect system and problems are common, especially when installing updates. There are a lot of mistakes and ways to solve them. First of all, it all depends on at what stage the problem arose and whether it was accompanied by code. We will consider all possible cases.
The computer froze during the update process
If your computer freezes when updating Windows 10, you need to find the cause of the problem and fix it. To be able to do this, you need to interrupt the system update.
First you need to make sure that the computer is really frozen. If nothing changes at all within 15 minutes or some actions are repeated cyclically for the third time, the computer can be considered frozen.
How to abort an update
If the update starts to install, you most likely won't be able to simply restart your computer and return it to normal; the installation will retry every time you restart. This problem does not always occur, but it is very common. If you encounter it, you must first interrupt the system update, and only then eliminate the cause of the problem:
- Restart your computer using one of the following methods:
- press the reset button;
- hold down the power button for 5 seconds to turn off the computer, and then turn it on;
- turn off the computer from the network and turn it on again.
- When you turn it on, immediately press the F8 key.
- Click on the "Safe Mode with Command Prompt" option on the system boot option screen.
Select "Safe Mode with Command Line Support"
- Open the Start menu after the system starts, type cmd and open Command Prompt as an administrator.
Open Command Prompt as an administrator after the system starts
- Enter the following commands in sequence:
- Restart your computer. The system will start in normal mode.
- After eliminating the cause of the problem, enter the same commands, but replace the word “stop” with “start”.
How to eliminate the cause of freezing
There can be many reasons for being stuck receiving updates. In most cases, you will see an error code message after 15 minutes of inactivity. What to do in such cases is described at the end of the article. However, it happens that no message appears, and the computer continues to endlessly try. We will consider the most popular cases of these.
Stuck at the “Getting updates” stage
If you've been seeing the "Getting Updates" screen for about 15 minutes without any progress, you shouldn't wait any longer. This error is caused by a service conflict. All you have to do is disable Windows Automatic Updates and start checking for updates manually.
- Press the key combination Ctrl + Shift + Esc. If Task Manager opens in a simplified view, click More Details.
If Task Manager opens in a simplified form, click More details
- Go to the “Services” tab and click on the “Open Services” button.
Click on the "Open Services" button
- Find the Windows Update service and open it.
Open Windows Update service
- Select the startup type “Disabled”, click on the “Stop” button if it is active, and confirm the changes made. After this, the updates should install without problems.
Select the startup type “Disabled” and click on the “Stop” button
Video: How to disable Windows Update service
Stuck at 30 - 39%
If you are upgrading from Windows 7, 8 or 8.1, updates will be downloaded at this point.
Russia is big, but there are almost no Microsot servers in it. Due to this, the download speed of some packages is very low. You may have to wait up to 24 hours for the entire update to download.
The first step is to run the Update Center diagnostics to prevent an attempt to download packages from a non-working server. To do this, press the Win + R key combination, enter the command msdt /id WindowsUpdateDiagnostic and click “OK”.
Press the Win + R key combination, enter the command msdt /id WindowsUpdateDiagnostic and click OK
Also try upgrading your current version of Windows (without upgrading to Windows 10). Once complete, try upgrading to Windows 10 again.
If this doesn't help, you have 2 options:
- install the update overnight and wait until it finishes;
- use an alternative update method, for example, download a Windows 10 image (from the official website or torrent) and update from it.
Video: What to do with the endless update to Windows 10
Stuck at 44%
Update 1511 was accompanied by a similar error for some time. It is caused by a conflict with the memory card. The bug in this update package has been fixed for a long time, but if you somehow encountered it, you have 2 options:
- remove the SD card from the computer;
- update via Windows Update.
If this does not help you, free up 20 GB of free space on the system disk.
Computer froze after update
As is the case with problems during the update process, you will most likely see one of the code errors, the solution to which is described below. But this does not always happen. In any case, the first thing you need to do is get out of the frozen state. You can do this in the same way as if you get stuck during the update process: press F8 when you turn on the computer and select “Safe Mode with Command Prompt Support.”
If you haven't seen the error code, try all the following methods in turn.
Getting error information
Before fixing the problem, you should try to find out some information about the error that occurred:
- Open Control Panel. You can find it by searching in the Start menu.
Open Control Panel from the Start menu
- Select the "Small Icons" viewing method and open the "Administration" section.
Open the "Administration" section
- Open Event Viewer.
Open Event Viewer
- In the left pane, expand the Windows Logs category and open the System log.
- In the list that opens you will find all system errors. They will have a red icon. Pay attention to the "Event Code" column. With its help, you can find out the error code and use an individual method for eliminating it, which is described in the table below.
Errors will have a red icon
Video: Event Viewer and Windows Logs
Resolving Conflicts
The most common cause of freezing is that Start menu and Windows Search settings were not transferred correctly from a previous version of Windows. The result of such an error is a conflict with key system services, which prevents the system from starting.
- Open the Start menu, type “services” and open the utility you found.
Open the Services utility
- In the window that opens, find the Windows Search service and open it.
Open Windows Search
- Select the startup type "Disabled" and click the "Stop" button if it is active. Then click “OK”.
Disable Windows Search service
- Open Registry Editor. You can find it by searching “regedit” in the Start menu.
Open Registry Editor from the Start menu
- Copy the path HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AppXSvc into the address bar and press Enter.
Go to the path HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AppXSvc
- On the right side of the window, open the Start option.
Open the Start option
- Set the value to "4" and click "OK".
Set the value to "4" and click "OK"
- Try restarting your computer normally. Perhaps the steps taken will help you.
Change user
Start menu settings and Windows Search are the most common causes of conflicts, but there may be others. There is neither the energy nor the time to search for and correct every possible problem. It would be more intelligent to reset all changes, and the easiest way to do this is to create a new user.
- Go to the "Options" window. This can be done through the Win + I key combination or the gear in the Start menu.
Go to the Options window
- Open the "Accounts" section.
Open the "Accounts" section
- Open the “Family and other people” tab and click on the “Add user...” button.
Click on the “Add user...” button
- Click on the “I don’t have data...” button.
Click on the "I don't have data..." button
- Click on the “Add user...” button.
Click on the inscription “Add user...”
- Specify the name of the new account and confirm its creation.
Specify the name of the new account and confirm its creation
- Click on the created account and click the “Change account type” button.
Click the "Change account type" button
- Select the Administrator type and click OK.
Select "Administrator" type and click "OK"
- Try restarting your computer normally. If all is well, you will see a selection of accounts.
Video: how to create an account with administrator rights in Windows 10
Uninstalling an update
If changing the account does not help, you will have to roll back the updates. After this, you can try to update the system again.
- Go to Control Panel and open Uninstall a program.
Open "Uninstall a program" in "Control Panel"
- On the left side of the window, click on “View installed updates.”
Click on “View installed updates”
- Based on the date, remove the latest installed updates.
Uninstall the latest installed updates
Video: How to remove an update in Windows 10
System Restore
This is an extreme way to solve the problem. It is equivalent to a complete reinstallation of the system.
- Press the Win + I key combination to open the Settings window and open the Update and Security section.
Open the "Settings" window and open the "Update and Security" section
- Go to the “Recovery” tab and click “Start”.
Go to the "Recovery" tab and click "Start"
- In the next window, select “Save my files” and do whatever the system asks you to do.
Video: how to reset Windows 10 to system settings
Black screen problem
The problem of the black screen is worth highlighting separately. If the display shows nothing, this does not mean that your computer is frozen. Press Alt + F4 and then Enter. Now there are 2 options for the development of events:
- if the computer does not turn off, wait half an hour to prevent a delayed update, and proceed to restore the system as described above;
- If the computer turns off, you have a problem playing back the picture. Do all the following methods in turn.
Switching between monitors
The most popular reason for this problem is incorrect identification of the main monitor. If you have a TV connected, the system can set it as the main one even before downloading the necessary drivers for its operation. Even if there is only one monitor, try this method. Before downloading all the necessary drivers, errors can be very strange.
- If you have multiple monitors connected, turn off all but the main one and try restarting your computer.
- Press the Win + P key combination, then the down arrow key and Enter. This is switching between monitors.
Disabling Fast Startup
Accelerated startup involves delaying the activation of some system components and neglecting preliminary analysis. This may cause an "invisible" monitor.
- Restart your computer in safe mode (press F8 while turning on).
Restart your computer in safe mode
- Open Control Panel and go to the System and Security category.
Open Control Panel and go to the System and Security category
- Click on the “Customize the power button functions” button.
Click on the button “Customize the functions of the power buttons”
- Click on the inscription “Change settings...”, uncheck the Quick Launch box and confirm the changes made.
Click on the inscription “Change parameters...”, uncheck the quick launch box and confirm the changes made
- Try restarting your computer in normal mode.
Video: How to turn off Fast Startup in Windows 10
Resetting an incorrect driver for a video card
It might be Windows 10 or you may have installed the wrong driver. There can be many variations of errors with a video card driver. You need to try several ways to install it: by removing the old driver, manually and automatically.
- Restart your computer in safe mode (how to do this was described above), open “Control Panel” and go to the “Hardware and Sound” section.
Open Control Panel and go to Hardware and Sound
- Click on "Device Manager".
Click on "Device Manager"
- Open the “Video Adapters” group, right-click on your video card and go to its properties.
Right-click on the video card and go to its properties
- In the “Diver” tab, click on the “Rollback” button. This is driver removal. Try restarting your computer normally and check the result.
In the “Diver” tab, click on the “Rollback” button
- Install the driver again. Open Device Manager again, right-click on the video card and select Update Driver. Perhaps the video card will be in the “Other devices” group.
Right-click on the video card and select "Update Driver"
- First, try automatic driver updates. If the update is not found or the error persists, download the driver from the manufacturer’s website and use manual installation.
First, try automatic driver update
- When installing manually, you will just need to specify the path to the folder with the driver. The checkbox for “Including subfolders” should be active.
When installing manually, you just need to specify the path to the folder with the driver
Video: how to update the driver for a video card in Windows 10
Code errors, their causes and solutions
Here we will list all the code errors that are associated with updating Windows 10. Most of them can be solved quite simply and do not require detailed instructions. The last resort, which is not mentioned in the table, is to completely reinstall Windows 10. If all else fails, use it and install the latest version immediately to avoid a problematic update.
Instead of "0x" the error code may read "WindowsUpdate_".
Table: Update related errors
| Error codes | Cause of occurrence | Solutions |
|
|
|
| No internet connection. |
|
|
|
|
| 0x8007002C - 0x4001C. |
|
|
| 0x80070070 - 0x50011. | Lack of free space on the hard drive. | Free up space on your hard drive. |
| 0x80070103. | An attempt was made to install an older driver. |
|
|
|
|
| Difficulty reading the package. |
|
| 0x800705b4. |
|
|
|
|
|
| 0x80072ee2. |
|
|
| 0x800F0922. |
|
|
| Incompatibility of the update with the installed software. |
|
|
|
|
| 0x80240017. | The update is not available for your system version. | Update Windows via Update Center. |
| 0x8024402f. | The time is set incorrectly. |
|
| 0x80246017. | Lack of rights. |
|
| 0x80248007. |
|
|
| 0xC0000001. |
|
|
| 0xC000021A. | Sudden stop of an important process. | Install the KB969028 patch package (download from the official Microsoft website). |
| Rolling back to a previous version of the system for one of the following reasons:
|
|
Complex solutions
Some of the methods listed in the table are complex. Let's look at those with which difficulties may arise.
Reconnecting the problematic component
To disable, for example, the Wi-Fi module, it is not at all necessary to open the computer. Almost any component can be reconnected through the “Task Manager”.
- Right-click on the Start menu and select Device Manager. It can also be found through search or in the Control Panel.
Right-click on the Start menu and select Device Manager
- Right-click on the problematic component and select “Disable device.”
Disconnect the problematic component
- Turn the device back on in the same way.
Turn on the problematic component
Clearing lists of scheduled tasks and startups
If an unwanted process is included in the startup list, its presence may be equivalent to the presence of a virus on your computer. A scheduled task to start this process can have a similar effect.
Standard Windows 10 tools may be useless. It's better to use CCleaner right away.
- Download, install and run CCleaner.
- Open the “Service” section and the “Startup” subsection.
Open the “Service” section and the “Startup” subsection
- Select all processes in the list (Ctrl + A) and disable them.
Select all processes in the list and disable them
- Go to the “Scheduled Tasks” tab and cancel all of them in the same way. Then restart your computer.
Select all tasks in the list and cancel them
Video: How to disable autorun applications using CCleaner
Disabling the firewall
Windows Firewall - built-in system protection. It is not an antivirus, but it can prevent some processes from accessing the Internet or restrict access to important files. Sometimes the firewall makes mistakes, which can result in one of the system processes being restricted.
- Open Control Panel, go to the System and Security category and open Windows Firewall.
Open Windows Firewall
- On the left side of the window, click on the inscription “Turn on and off...”.
Click on the inscription “Turn on and off...”
- Check both “Disable...” and click “OK”.
Check both “Disable...” and click “OK”
Video: How to disable the firewall in Windows 10
Restarting the Update Center
As a result of the Update Center operation, critical errors may occur that will interfere with the main processes of this service. Restarting the system does not always help solve this problem; restarting the Update Center itself will be more reliable.
- Press the Win + R key combination to bring up the Run window, type services.msc and press Enter.
In the Run window, type the command to call the services and press Enter
- Scroll to the bottom of the list and open the Windows Update service.
Operating system updates are necessary to keep it in optimal condition for comfortable work. In Windows 10, the update process itself requires virtually no user interaction. All important changes in the system that relate to safety or ease of use take place without the direct participation of the user. But there is a possibility of problems occurring in any process, and Windows updating is no exception. In this case, human intervention will be necessary.
Problems updating the Windows 10 operating system
A variety of problems may arise when installing updates. Some of them will be expressed in the fact that the system will immediately require updating again. In other situations, the error will interrupt the current update process or prevent it from starting. In addition, an interrupted update may even lead to undesirable consequences and require a system rollback. If your update doesn't complete, do the following:
And now that your system is safe, it’s worth finding out what was causing the problems and trying to correct the situation.
Update unavailable due to antivirus or firewall
Any installed antivirus, if configured incorrectly, can block the Windows update process. The easiest way to check is to simply disable this antivirus while checking. The process of disabling it depends on your antivirus program, but it is usually not difficult.
Almost any antivirus can be disabled via the tray menu
Disabling the firewall is another matter entirely. Of course, you shouldn’t disable it forever, but you may need to pause it to install the update correctly. To do this, do the following:
- Press Win+X to open the Quick Access Toolbar. There, find and open the “Control Panel” item.
Select Control Panel from the Quick Access Menu
- Among other Control Panel items is “Windows Firewall”. Click on it to open its settings.
Open Windows Firewall in Control Panel
- On the left side of the window there will be various settings for this service, including the ability to disable it. Select it.
Select "Turn Windows Firewall on or off" in its settings
- In each section, set “Disable Firewall” and confirm the changes.
For each network type, set the radio button to "Disable Firewall"
After disconnecting, try updating Windows 10 again. If it is successful, it means that the reason was indeed the restriction of network access for the update program.
Unable to install update due to lack of space
The update files must be downloaded to your computer before installation. Therefore, you should never fill your hard drive space to capacity. If the update was not downloaded due to lack of space, you need to free up space on your drive:
- First of all, open the Start menu. There is a gear icon there that you need to click on.
From the Start menu, select the gear symbol
- Then go to the "System" section.
In Windows Settings, open the System section
- There, open the “Storage” tab. In "Storage" you can track how much space you have free on which disk partition. Select the partition on which you have Windows installed, because this is where updates will be installed.
Go to the “Storage” tab in the system partition
- You will receive detailed information about what exactly is occupied by the space on your hard drive. Review this information and scroll down the page.
You can explore what your hard drive is doing through Storage
- Temporary files can take up a lot of space and can be deleted directly from this menu. Select this section and click "Delete temporary files."
Find the “Temporary Files” section and delete them from “Storage”
- Most likely, most of your space is taken up by programs or games. To remove them, select the “Programs and Features” section in the Windows 10 Control Panel.
Select Programs and Features from Control Panel
- Here you can select all the programs you do not need and remove them, thereby freeing up space for updating.
Using the Uninstall or Change Programs utility, you can remove unnecessary applications
Even a major Windows 10 update shouldn't require too much free space. Nevertheless, for the correct operation of all system programs, it is advisable to leave at least twenty gigabytes free on a hard or solid-state drive.
Video: instructions for cleaning up space on your hard drive
Windows 10 updates won't install
It's good if the cause of the problem is known. But what if the update downloads successfully but fails to install without any errors. Or even the download does not go well, but the reasons are also unclear. In this case, you should use one of the methods to correct such problems.
Fixing problems with updating through the official utility
Microsoft has developed a special program for one task - fixing any problems with Windows updates. Of course, this method cannot be called completely universal, but the utility can really help you in many cases.
To use it, do the following:
- Open the Control Panel again and select the “Troubleshooting” section there.
Open Troubleshooting in Control Panel
- At the very bottom of this section you will find the option “Troubleshooting problems using Windows Update.” Click on it with the left mouse button.
At the bottom of the Troubleshoot window, select Troubleshoot using Windows Update
- The program itself will start. Go to the "Advanced" tab to make some settings.
Click on the "Advanced" button on the first screen of the program
- You should definitely choose to run with administrator rights. Without this, such a check will most likely be of no use.
Select "Run as administrator"
- And then press the “Next” button in the previous menu.
- The program will automatically search for certain problems in Windows Update. The user is only required to confirm their correction in the event that a problem is actually discovered.
Wait until the program detects certain problems
- Once the diagnostics and corrections are completed, you will receive detailed statistics about the corrected errors in a separate window. You can close this window and after restarting the computer, try to update again.
You can review the resolved issues in the diagnostic completion window
Manually downloading Windows 10 updates
If all your problems are related exclusively to Windows Update, then you can download the update you need yourself. There is an official update catalog specifically for this feature, from where you can download them:
Make sure updates are enabled on your computer
Sometimes a situation may arise that there are no problems at all. It's just that your computer is not configured to automatically receive updates. Check it:
Windows update version kb3213986 cannot be installed
Cumulative update package version kb3213986 was released in January of this year. It includes many fixes, such as:
- fixes problems connecting multiple devices to one computer;
- improves the background operation of system applications;
- eliminates many Internet problems, in particular problems with the Microsoft Edge and Microsoft Explorer browsers;
- many other fixes that improve system stability and fix bugs.
And, unfortunately, errors may also occur when installing this update package. First of all, if the installation is unsuccessful, Microsoft experts advise deleting all temporary update files and downloading them again. This is done as follows:
Another cause of problems with this update is outdated drivers. For example, an old driver for a motherboard or other equipment. To check this, you should open the “Device Manager” utility:
- To open it, you can use the Win+R key combination and enter the command devmgtmt.msc. After that, confirm the entry and the device manager will open.
Enter the command devmgtmt.msc into the Run window
- In it you will immediately see devices for which drivers are not installed. They will be marked with a yellow exclamation mark or labeled as an unknown device. Be sure to install drivers for such devices.
Select to automatically search for updated drivers in the next window
- If a newer version of the driver is found, it will be installed. Repeat this process for each of the system devices.
After all this, try installing the update again, and if the problem was in the drivers, then you will no longer encounter this update error.
Problems with March Windows updates
March 2017 also saw some issues with updates. And if you can't install some of the versions now, check to see if they were released in March. Thus, the update to version KB4013429 may not be installed at all, and some other versions will cause errors in the operation of the browser or video playback programs. In the worst case scenario, these updates can cause serious problems with your computer.
If this happens, then you need to restore the computer. It's not that hard to do:
Your best bet is to simply not install unstable builds. There are now many versions of Windows that do not contain critical errors, and the likelihood of problems occurring during their installation is much less.
Video: Fixing various Windows 10 update errors
How to avoid problems when installing a Windows update
If you encounter problems updating frequently, then you may be doing something wrong yourself. Make sure to avoid common Windows 10 upgrade pitfalls:
Usually the cause of the problem is on the user's side. By following these simple tips, you can avoid critical situations with new Windows updates.
The Windows 10 operating system has stopped updating
After some errors appear in the update center, the operating system may refuse to update again. This means that even if you fix the cause of the problem, you will not be able to update again.
Sometimes the update error appears over and over again, preventing you from installing it
In this case, you need to use diagnostics and system file recovery. You can do this as follows:
Video: What to do if Windows 10 updates won't download
Windows 10 updates often contain important security changes for this system. Therefore, it is important to know how to install them if the automatic method fails. Knowing different ways to fix an update error will be useful to the user sooner or later. And even though Microsoft tries to make new builds of the operating system as stable as possible, the likelihood of errors remains, and accordingly, you need to know how to solve them.